Privacy Policy

Last updated: January 30, 2025

Introduction

Neo Service Layer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and smart contracts on the Neo blockchain.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

1. Blockchain Data

When you interact with our smart contracts, the following information is recorded on the Neo blockchain:

  • Wallet addresses
  • Transaction hashes and amounts
  • Smart contract interactions
  • Timestamp of transactions

Blockchain data is public and immutable. We cannot delete or modify this information once recorded.

2. Website Analytics

We collect anonymous usage data to improve our services:

  • Pages visited and time spent
  • Browser type and version
  • Device information
  • Geographic location (country level)
  • Referral sources

3. Account Information

If you create an account or connect via OAuth providers:

  • Email address
  • Username or display name
  • Profile picture (if provided)
  • OAuth provider ID

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To enable smart contract interactions and provide our services
  • Security: To monitor for fraudulent activity and protect our users
  • Communication: To send important updates about our services (with your consent)
  • Improvement: To analyze usage patterns and improve our platform
  • Compliance: To comply with legal obligations and regulatory requirements

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

  • Service Providers: With third-party vendors who assist in operating our platform
  • Legal Requirements: When required by law or to respond to legal process
  • Protection of Rights: To protect our rights, privacy, safety, or property
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication
  • Secure development practices

No system is 100% secure. You are responsible for maintaining the security of your wallet and private keys.

Your Rights and Choices

You have the following rights regarding your personal information:

Access

Request a copy of your personal data

Correction

Request correction of inaccurate data

Deletion

Request deletion of your account data

Portability

Receive your data in a portable format

To exercise these rights, please contact us at privacy@neoservicelayer.com

Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and preferences
  • Analyze site traffic and usage
  • Personalize content and improve user experience

You can control cookies through your browser settings. Disabling cookies may limit some features of our platform.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@neoservicelayer.com
GitHub: Submit an Issue
Address: [Company Address]